The rules
The 21-day mortgage renewal statement rule in Canada
Written by Stonefield Mortgage · Reviewed by David Steinfeld, principal broker · Stonefield Mortgage, FSRA mortgage brokerage licence #13722 · [review pending — before this page is indexed]
Published · Updated
In Canada, a federally regulated lender, such as a bank, must send you a renewal statement at least 21 days before your mortgage term ends. If the lender will not renew, the lender must tell you so at least 21 days ahead. The Financial Consumer Agency of Canada (FCAC) sets out the rule on its page "Renewing your mortgage" (page dated October 15, 2025, checked October 2026), and the rule applies to federally regulated lenders only.
What the renewal-statement rule says
Your term is the length of your current mortgage contract. When the term ends, the mortgage "matures" and comes up for renewal. At least 21 days before that date, a federally regulated lender must give you either a renewal statement or a notice that it will not renew.
What the renewal statement must include
According to FCAC's page "Renewing your mortgage", the renewal statement sets out:
- the balance, or remaining principal, at the renewal date;
- the interest rate;
- the payment frequency;
- the term;
- any charges or fees that apply.
The renewal statement also says that the offered rate will not increase before the renewal date.
If you do nothing at renewal
FCAC puts it plainly: "If you don't take action, the renewal of your mortgage term may be automatic." A lender that plans to renew you automatically says so in the statement, so the letter is worth reading line by line. Our page on how to read a renewal letter walks through each line.
What the renewal-statement rule means for an Ontario homeowner
Twenty-one days is the minimum notice, not a comfortable window. Comparing offers, getting another lender's approval and arranging the legal transfer all take time. Because the notice is short, many borrowers start looking well before the statement arrives.
The renewal statement is also one offer, not the only one. FCAC notes that you may qualify for a discounted rate lower than the rate quoted in your renewal letter.
The Charter's 4–6 month expectation is not a law
In the Fall Economic Statement 2023, the Department of Finance announced the Canadian Mortgage Charter. The Charter sets out expectations for federally regulated lenders, including proactive communication about renewal options 4 to 6 months in advance.
FCAC's briefing note to the House Standing Committee on Finance ("The Canada Mortgage Charter", meeting of February 13, 2024, page dated September 9, 2025) records that the Charter is not legislation and grants no new rights. Federally regulated lenders are expected to contact you months ahead, but the 21-day statement is the rule.
What the renewal-statement rule does not cover
- Ontario credit unions. Ontario credit unions are provincially regulated, and this federal rule does not cover them. If your mortgage is with a credit union, read your contract and ask the credit union what notice it gives.
- The rate itself. The rule governs when the statement arrives and what the statement contains. The rule says nothing about what rate the lender offers.
Sources
- Financial Consumer Agency of Canada — Renewing your mortgage, page dated 2025-10-15, checked 2026-10-26.
- Financial Consumer Agency of Canada — House Standing Committee on Finance (February 13, 2024), The Canada Mortgage Charter, page dated 2025-09-09, checked 2026-10-26.
What to do next
If your statement has arrived, enter its numbers in the offer check to see what to ask about. Or start at Can your bank do better? and we will compare your statement with the lenders we work with. Staying is a real answer: if staying is the right one, we will say so.
Common follow-up questions
Is the rate in my renewal statement final?
Not necessarily. FCAC says you can negotiate with your current lender and may qualify for a discounted rate lower than the one in your renewal letter. Our page on what the retention desk can do explains what is a rule and what is practice.
Can I still switch lenders after the statement arrives?
Yes. At maturity you can move to another lender, subject to that lender's approval. The rules on switching, including the stress-test treatment, are on our page about switching lenders at renewal.
Does my bank have to call me months before renewal?
Not by law. Under the Canadian Mortgage Charter, federally regulated lenders are expected to reach out about renewal options 4 to 6 months ahead, but the Charter is not legislation. The legal floor is the 21-day statement.
This page is general information for Ontario readers, not financial, legal or tax advice. Public rules on this page were checked on 2026-10-26; your mortgage contract governs. Every mortgage is subject to lender approval.